Network Equipment Repair
& Support Services

Network Equipment Repair
& Support Services

Whenever you purchase equipment from an original equipment manufacturer (OEM), you need to find a service solution. Whether your equipment reaches its end of life, or you need online technical support or proactive maintenance, your company requires a reliable, convenient and cost-effective solution. Avante Codeworx delivers expert IT maintenance solutions for 200+ brands across Server, Storage and Network applications.

Many OEM warranties and support agreements can be costly and may not meet your specific needs. In contrast, third-party maintenance services are starting to get more notice from IT professionals and companies that need a budget-friendly option and specific on time support within the SLA agreements. We offer a back-to-back SLA guarantee for network uptime

When you choose Avante- the maintenance program from experts - you’ll receive same and next business-day services at a price that allows you to focus on other tasks.

Multi OEM Repair Center

Avante Codeworx offers competitive pricing, and fast turnaround on Network Device Repair Services. Our state-of-the-art repair facility is staffed with qualified engineers capable of repairing the most sophisticated network hardware from leading OEM's such as Cisco, Juniper, Arista, HPE and Nokia. Our engineers and technicians repair high-end switches and routers at the component level, insuring that your hardware is ready to be returned back to action. We are specialized in providing Microchip/Component Level Repair Solutions & we have become the preferred Repair & Service Support Partners due to our High Success Rate. Apart from networking products, we offer Repair Solutions for all Products like Switches, Routers, Unified Communications (VoIP), Firewall/Security, Wireless, Servers, Storage, Modular Switches etc.

Board-level repair, also known as component-level repair, involves diagnosing and fixing issues at the level of electronic circuit boards within a network device.

Here are some advantages of Board level repair
1. Cost Savings: Repairing faulty components at the board level is often significantly cheaper than replacing the entire device within shortest time frame.
2. Minimized Downtime: Board-level repair can reduce the downtime of critical network devices. Prompt repairs ensure that these devices are available when needed, avoiding disruptions in uptime of network.
3. Sustainability: Repairing and reusing network devices is environmentally responsible. It reduces electronic waste and helps mitigate the environmental impact.
4. Compliance: Skilled technicians can perform board-level repairs while adhering to regulatory requirements. This ensures that the repaired device remains compliant with safety and quality standards.
5. Extended Lifespan: Board-level repair can extend the lifespan of network devices, delaying the need for replacements. This, in turn, provides a better return on investment for telco's.
6. Custom Solutions: Technicians can tailor board-level repairs to the specific needs of the device. This customization ensures that the device functions optimally in its unique environment.

Avante Codeworx stands as the undisputed leader in board-level repair services for network devices. With a stellar track record of excellence and a team of seasoned technicians, we consistently deliver top-notch solutions that telecom industry trust. Avante's commitment to regulatory compliance, state-of-the-art facilities, and custom-tailored approaches ensures that each repair is executed with precision and efficiency. We provide rapid turnaround times, cost-effective solutions, and eco-friendly practices, all while maintaining the highest standards of quality and reliability. When it comes to board-level repair of network devices, Avante is the best service provider in the industry, offering peace of mind to telecom service providers and ensuring uninterrupted network uptime. Our state-of-the-art facility at Magarpatta City, Pune is one of the largest Microchip Repair Facility in India with infrared re-work station, QMAX In-Circuit, IC Tester with anti-static work environment to repair PCBs, at component level for all out of warranty and end-of-life networking devices including devices damaged due to excess heat, dust, power surge environments.

Multi OEM Support Services

Concerning network support, there are two options available to telecom service providers: support from your original equipment manufacturer or support from a third-party provider. From Cisco to Juniper to Alcatel-Lucent, we offer both equipment and support services for their users. Some of the most notable benefits of Avante Codeworx over either OEM or other third-party service providers include:

Single Portal Service: Juggling multiple passwords for all the OEMs your company uses can be confusing. This is especially true if your company uses more than four OEMs. Avante offers a simple solution — a single web portal that allows you access to all your maintenance agreements and plans, as well as past and future orders, repairs and cause analysis for defects.

Vast Troubleshooting Capabilities: Avante supports over 100 past and present product lines from a wide range of manufacturers. From Cisco to Ciena to Oracle, our field-tested technicians know it all. With over 30 years combined experience in troubleshooting and managing major OEM brands, our team can handle anything.

Equipment Substitutions: Equipment fails, and when it does, so does your system. It can take days for replacement equipment to arrive, and every day you wait is another day your profits plummet. Be prepared for every situation with Avante’s Local Cloud™ program. This program protects your critical systems from outages, arming you with ready-to-install spares. We’ll store this nationwide supply-owned equipment on-site so you can deploy it immediately with the help of our 24-hour support line.

Impressive Response Time: Avante has service centers and warehouses around specific geographically important locations in India to reduce logistic time so as to reach fault locations within your MTTR. As part of our service guarantee, we offer four-hour on-site service from our top-notch engineers and technical staff.

Satellite Repair Centers: Avante offers onsite repair facility – satellite centers managed, staffed and maintained by Avante for large project management involving devices in excess of 10,000 no’s. These facilities are often provided for multi OEM repairs at no extra cost to maintain highest levels of uptime for mission critical networks including those of defence, government and telecom carriers. Services offered include on-the-spot substitutions and instant repairs including patch upgrades and configurations to keep the critical networks up and running even in remotest locations with back-to-back SLA.

With all these incredible benefits, it’s no wonder Avante sports a customer satisfaction rating of 99.9 percent!
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